- Duties SummaryResponsibilities
The primary purpose of this position is to provide general office clerical support.
This vacancy is for an Office Automation Assistant position for the New York Housing Survey in the New York Regional Office located in New York, NY.
- Performs troubleshooting duties related to hardware, software, and/or telecommunications problems.
- Edits and reformats electronic drafts of reports and materials.
- Transmits and receives documents through networked computers.
- Proofreads materials to ensure conformance with office standards.
- Identifies, sorts and calculating data; and/or establishing detailed procedures needed to enter and retrieve data for administrative and/or survey reports.
Not requiredSupervisory status
- Job family (Series)
0326 Office Automation Clerical And Assistance
RequirementsRequirements Conditions of Employment
- U.S. citizen.
- Suitable for Federal employment.
- Time-in-grade requirements must be met by the announcement closing date.
- Registered for Selective Service, if applicable. (www.sss.gov)
- You may be required to complete a financial disclosure (OGE-450).
Applicants must meet all qualification requirements by the closing date of this announcement.
This vacancy is advertised under 2 different announcements. Read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see NEW YORK R-2020-0031, Office Automation Assistant, GG-0326-06, Census-DE-KDA.
For permanent Census employees, this is a competitive temporary promotion opportunity not to exceed (NTE) 1 year or 6/30/2021, whichever comes first; this temporary promotion may be extended or terminated earlier. At the conclusion of the temporary promotion, the permanent Census employees will return to their position of record.
For all other Department of Commerce (DOC) employees, this is a competitive temporary appointment opportunity not to exceed (NTE) 1 year or 6/30/2021, whichever comes first; this temporary appointment may be extended or terminated earlier.
A probationary period may be required.
Relocation expenses will not be paid.
The work schedule for this position is Mixed Tour. With a Mixed Tour work schedule, an employee may be changed between full-time, part-time and intermittent work schedules to accommodate fluctuating workloads and is subject to a signed agreement.Qualifications
For GG-06, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to theGS-05 grade level in the Federal services.
Experience for this position includes identifying and resolving hardware and software problems, and coordinating the replacement of laptop. Experience in providing clerical support and assistance to an office staff, using automated equipment and products to compile information. Experience establishing process improvements in an administrative environment.
Education cannot be substituted for experience at this grade level.
NOTE: Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.EducationAdditional information
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.
Due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3), during the interview/selection process conducted by the hiring manager.
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
- Knowledge of hardware components to include personal computers, networked, plotters, scanners, and printers to perform troubleshooting of minor system and/or software problems.
- Knowledge of spelling, grammar, punctuation, and capitalization.
- Ability to conduct research using electronic systems such as the Internet, CD-ROM or a database.
- Knowledge of the capabilities operating characteristics, and advance functions of a variety of types of office automation software.
We recommend that you preview the online questions for this announcement before you start the application process.
Do NOT include the following types of information in your application:
- Social Security Number (SSN)
- Date of Birth (DOB)
- Photos of yourself (if included on your resume you will not be considered for this position)
- Personal information: such as age, gender, religious affiliation, etc.
To preview questions please click here.Background checks and security clearanceSecurity clearance
Not RequiredDrug test required
NoPosition sensitivity and risk
Non-sensitive (NS)/Low RiskTrust determination process
Suitability/Fitness, National security
Required DocumentsRequired Documents
A complete application consists of the following:
- Resume showing relevant experience; cover letter optional. Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
- SF-50, "Notification of Personnel Action," supporting your eligibility, with the exception of current Census Bureau employees.
- Career Transition Assistance Plan (CTAP) documentation, if applicable (see other information).
- Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also applies to Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information.
You are not required to submit official documents at this time; copies are sufficient.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf.
CTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice);
- A copy of your SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your bureau/operating unit that shows your current promotion potential.
NOTE: You will not be considered if you fail to provide all required documents.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
U.S. Census Bureau offers a comprehensive benefits package. Explore the benefits offered to most Federal employees at https://www.usa.gov/benefits-for-federal-employees.
Census Bureau offers coverage under social security (FICA); coverage under the Federal Employees Health Benefits (FEHB), if the employing office expects the total hours in pay status to be as least 130 hours per calendar month for at least 90 days; and earn sick leave only when working a full-time or part-time work schedule for appointments at least 90 days (or is extended past 90 days) are eligible to earn annual leave.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Individuals with disabilities
- Federal employees - Competitive service
Current or former competitive service federal employees.
- Internal to an agency
Current federal employees of this agency.
- Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Current Department of Commerce employees (includes any Bureau under Commerce) on a permanent competitive appointment; Current Department of Commerce employee (includes any Bureau under Commerce) on a term, temporary or excepted service appointment with reinstatement eligibility; and Surplus and displaced Commerce employee (CTAP).