Customer Service Representative/Call Center

Work From Home Agents Needed! We are in search of 20 individuals to join our team!

We have positions in the area of Customer Service and Sales.

You choose your client and will be fully trained.

Clients include:

Theme Parks

Cruise Lines

Cable/Internet Providers

High-End Retails

Vacation BnB companies

Major Car Rentals

Roadside assistance and more

Overview:

The Customer Service Specialist will be responsible for providing effective customer service to all internal and external customers. They will be using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members and clients.

Primary Responsibilities

Multi-task on phone while accessing computers and multiple computer systems (including hardware/software) to retrieve information, and access/enter data into database or client management system

*Process Information: Obtain and verify information or data from selected client’s knowledge database

*First-Call Resolution: Manage and resolve customer issue(s) on initial call

*Document Information: Enter, record and maintain customer information

*Knowledge, Skills, & Experience Requirements: Exercise tact and good judgment when resolving customer issues

*Understand and follow detailed oral and written instructions

*Retain information quickly and adapt to changing environment

Starting hourly rate of $8.00-$16.00 per hour

Full time or Part time.

YOU SET YOUR OWN SCHEDULE!!!

Get the work/life balance that you've been searching for!

Job Types: Full-time, Part-time

Salary: $8.00 to $16.00 /hour

Experience:

  • customer service: 1 year (Preferred)
  • call center: 1 year (Required)
  • sales: 1 year (Preferred)
  • retail: 1 year (Preferred)

Work Location:

  • Fully Remote

Benefits:

  • None

Hours per week:

  • 20-29
  • 30-39

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with strong performance culture
  • People-oriented -- supportive and fairness-focused

Schedule:

  • Monday to Friday
  • Weekends required
  • Day shift
  • Night shift
  • Overtime
  • 8 hour shift
  • 10 hour shift
  • 12 hour shift
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